How to Prepare for Your Upcoming Service Visit

To help your service visit go as efficiently as possible, please complete the following:

• Provide a clear path for the technician to access and work on the equipment in your work order, including attic furnaces or water heaters, if applicable
• Keep all bushes and shrubbery trimmed and maintained so there is a clear path to the meter
• Confirm that someone 18 or older will be present if the work requires the technician to enter the home
• Secure all pets
• Unlock all fences and gates
• Provide the gate access code if the work is inside a gated community