Logs & Inserts

Natural gas logs can be an excellent supplemental source of warmth for your home, even during power outages. They can emulate the warmth and ambience of a wood burning fire without the soot and ash, and don't require you to chop and haul firewood.

Things to consider

With so many options available, it's important to consider the following when deciding what model is right for your home.

Where will you be installing the logs?

Converting an existing wood-burning fireplace provides several options, including vented and vent-free gas logs. Just make sure the fireplace has been professionally cleaned and you purchase the right sized logs.

Are you replacing existing natural gas logs?

If you’re just replacing existing logs and no other modifications are needed, we can usually do the replacement install.

What if my house doesn't have a fireplace?

If you don’t have a fireplace, consider installing a vent-free system. Your sales representative can help you select both the perfect installation location and the vent-free fireplace or firebox option for your new logs.

Pros and cons: vented logs

• Bigger flames, more realistic-looking fire
• Primarily used as a decorative feature. Most of the heat is lost up the chimney or vent
• Installed in a wood-burning fireplace or vented fireplace insert
• Simple, low-cost installation
• Logs in the set can be repositioned
• If you install vented logs in an existing wood-burning fireplace, the damper in the chimney must remain open. You can install glass doors that can be opened when the fireplace is in use and closed when it is not.

Pros and cons: vent-free logs

• Smaller flames
• Efficient at heating a room
• Certified as vent-free space heaters because their primary function is providing heat
• Because there is a small amount of water in natural gas, vent-free logs add that moisture to the room
• Cannot be installed in bedrooms or bathrooms
• Does not require outside venting so there are more installation options
• Individual logs cannot be repositioned to suit individual tastes
• If you are sensitive to smells, keep in mind that vent-free logs may have a slight odor
• If you install vent-free logs in an existing wood burning fireplace, you have the option of fully closing the damper to keep all the heat in the room, cracking it open to allow some of it to escape, or leaving it all the way open to let most of the heat escape.

Ignition methods

• Push-button: Logs are turned on and off with a knob located on a control box. The logs can either have a standing pilot light or an electronic ignition. Electronic ignitions are more economical because they create a spark to start the flames.
• Remote control: Similar to turning a television on and off. Remotes are also available with a standing pilot light or electronic ignition. Some have built-in thermostats.
• Wall switch: Just like turning a light on and off. Wall switches require a standing pilot light.

Selecting an installer

• Are they licensed, bonded and insured? Installers should be licensed, bonded and insured to ensure they know what they are doing and have insurance coverage to protect you and your home if something is damaged or someone is injured during the installation.
• Do they follow all building codes and pull the required permits? You and your family are at risk if your installer does not follow building codes or fails to pull the proper permits.
• How long have they been in the business? You want your installer to have a long and positive track record for installing gas lines for grills in your area. Ask for references and only use an installer from a company you trust. You want to make sure the installer you use will be around for many years to come so they can provide maintenance and repair for your grill if you need it.

We offer installation, financing, and maintenance

Use the natural gas experts at Piedmont Natural Gas to buy and install your gas logs. They are licensed, bonded and insured professionals who follow all building codes and pull the required permits. They will ensure you get the best set of logs for your home and that it is installed safely. We can also help you finance your purchase, with convenient monthly payments added to your bill.

Contact Us