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For Your Home

  • Billing & Payment
  • My Account
  • Products & Services
  • Save Energy & Money
  • Start, Stop or Move

Bill Inserts

Stay informed with regular updates from Piedmont Natural Gas. Select your state below to view relevant customer messages included with your monthly bill.
Understanding Your Bill


  • Residential and Business

    PNG Public Awareness Notice
    North Carolina Rate Case Awareness Notice (PNG)

  • Residential and Business

    Winter High Bill

  • Residential and Business

    NC Annual Scratch & Sniff Safety Notice

  • Residential

    Equal Payment Plan Program
    Smell Gas – Get Out Fast!

    Business

    Smell Gas – Get Out Fast!

  • Residential and Business

    North Carolina Energy Efficiency Rebates
    North Carolina Energy Efficiency Rebates (en español)

  • Residential

    Generators (North Carolina customers)

  • Residential and Business

    Call 811 Before You Dig
    PNG Public Awareness Notice

  • Residential and Business

    New Bill format coming soon
    Generators (North Carolina customers)
    Outdoor Living

  • Residential and Business

    Regulatory Private Lines Cross Bores
    Regulatory Private Lines Cross Bores (en español)

  • Residential and Business

    Generators (North Carolina customers)
    Generators (North Carolina customers) (en español)
    Pipeline Purpose and Reliability

  • Residential and Business

    Share the Warmth
    Winter Bills
    Winter Bills (en español)

  • Residential and Business

    Natural Gas Safety Awareness
    Natural Gas Safety Awareness (en español)
    Equal Payment Plan
    Equal Payment Plan (en español)

  • Residential and Business

    Commercial Rebates
    Commercial Rebates (en español)
    Residential Rebates 
    Residential Rebates (en español)
    EE Tips
    EE Tips (en español)

  • Residential and Business

    Call 811 Before You Dig
    Call 811 Before You Dig (en español)
    Account Updates 
    Account Updates (en español)
    What are private utility lines?
    What are private utility lines? (en español)

  • Residential and Business

    Excess Flow Valve Notification
    Excess Flow Valve Notification (en español)

  • Residential and Business

    Pipeline Awareness
    Pipeline Awareness (en español)

  • Residential and Business

    Call 811 Before You Dig
    Call 811 Before You Dig (en español)
    Grills
    Grills (en español)
    North Carolina Equipment Rebate
    North Carolina Equipment Rebate (en español)

  • Residential and Business

    Winter High Bill
    Winter High Bill (en español)
    Private Utility Lines

  • Residential and Business

    Equal Payment Plan
    Equal Payment Plan (en español)
    Winter High Bill
    Winter High Bill (en español)
    Pipeline Purpose and Reliability
    Pipeline Purpose and Reliability (en español)

  • Residential and Business

    Winter High Bill
    Winter High Bill (en español)
    Equal Payment Plan
    Equal Payment Plan (en español)
    Value of Insulation

  • Residential and Business

    PNG Public Awareness Notice

  • Residential and Business

    Winter High Bill

  • Residential and Business

    SC Annual Scratch & Sniff Safety Notice
    SC Notice of Customer Data Protection & Privacy Guidelines

  • Residential

    Equal Payment Plan Program
    Smell Gas – Get Out Fast!

    Business

    Smell Gas – Get Out Fast!

  • Residential

    South Carolina Energy Efficiency Tips
    South Carolina Energy Efficiency Tips (en español)

    Residential and Business

    GreenEdge Program

  • Residential

    Generators (South Carolina customers)

  • Residential and Business

    Call 811 Before You Dig
    PNG Public Awareness Notice

  • Residential and Business

    New Bill format coming soon
    Generators (South Carolina customers)
    Outdoor Living

  • Residential and Business

    Regulatory Private Lines Cross Bores
    Regulatory Private Lines Cross Bores (en español)

  • Residential and Business

    South Carolina Utilities Commission Hearing Notice

  • Residential and Business

    Generators (South Carolina)
    Generators (South Carolina) (en español)
    Pipeline Purpose and Reliability

  • Residential and Business

    Share the Warmth
    SC Notice of Customer Data Protection
    Winter Bills
    Winter Bills (en español)

  • Residential and Business

    Natural Gas Safety Awareness
    Natural Gas Safety Awareness (en español)
    Equal Payment Plan
    Equal Payment Plan (en español)

  • Residential and Business

    EE Tips
    EE Tips (en español)

  • Residential and Business

    Call 811 Before You Dig
    Call 811 Before You Dig (en español)
    Account Updates 
    Account Updates (en español)
    What are private utility lines?
    What are private utility lines? (en español)

  • Residential

    GreenEdgeSM

  • Residential and Business

    Excess Flow Valve Notification
    Excess Flow Valve Notification (en español)

  • Residential and Business

    Pipeline Awareness
    Pipeline Awareness (en español)

  • Residential and Business

    Call 811 Before You Dig
    Call 811 Before You Dig (en español)
    Grills
    Grills (en español)

  • Residential and Business

    Winter High Bill
    Winter High Bill (en español)
    Private Utility Lines
    South Carolina Utilities Commission Hearing Notice

  • Residential and Business

    Equal Payment Plan
    Equal Payment Plan (en español)
    Winter High Bill
    Winter High Bill (en español)
    Pipeline Purpose and Reliability
    Pipeline Purpose and Reliability (en español)

  • Residential and Business

    Winter High Bill
    Winter High Bill (en español)
    Equal Payment Plan
    Equal Payment Plan (en español)
    Value of Insulation

  • Residential and Business

    PNG Public Awareness Notice

  • Residential and Business

    Winter High Bill

  • Residential and Business

    TN Annual Scratch & Sniff Safety Notice

  • Residential

    Equal Payment Plan Program
    Smell Gas – Get Out Fast!
    TN – Understanding Your Bill

    Business

    Smell Gas – Get Out Fast!
    TN – Understanding Your Bill

  • Residential and Business

    GreenEdge Program

  • Residential

    Generators (Tennessee customers)

    Business

    TN Customer Responsibilities & Rights Notice

  • Residential and Business

    Call 811 Before You Dig
    PNG Public Awareness Notice

  • Residential and Business

    New Bill format coming soon
    Generators (Tennessee customers)
    Outdoor Living

  • Residential and Business

    Regulatory Private Lines Cross Bores
    Regulatory Private Lines Cross Bores (en español)

  • Residential and Business

    Generators (Tennessee customers)
    Generators (Tennessee customers) (en español)
    Pipeline Purpose and Reliability

  • Residential and Business

    Share the Warmth
    TN Customers Rights & Responsibilities
    Winter Bills
    Winter Bills (en español)

  • Residential and Business

    Natural Gas Safety Awareness
    Natural Gas Safety Awareness (en español)
    Equal Payment Plan
    Equal Payment Plan (en español)
    Understanding Your Piedmont Natural Gas Bill
    Understanding Your Piedmont Natural Gas Bill (en español)

  • Residential and Business

    EE Tips
    EE Tips (en español)

  • Residential and Business

    Call 811 Before You Dig
    Call 811 Before You Dig (en español)
    Account Updates 
    Account Updates (en español)
    What are private utility lines?
    What are private utility lines? (en español)

  • Residential

    GreenEdgeSM

  • Residential and Business

    Excess Flow Valve Notification
    Excess Flow Valve Notification (en español)

  • Residential and Business

    Pipeline Awareness
    Pipeline Awareness (en español)

  • Residential and Business

    Call 811 Before You Dig
    Call 811 Before You Dig (en español)
    Grills
    Grills (en español)

  • Residential and Business

    Winter High Bill
    Winter High Bill (en español)
    Private Utility Lines

  • Residential and Business

    Equal Payment Plan
    Equal Payment Plan (en español)
    Winter High Bill
    Winter High Bill (en español)
    Pipeline Purpose and Reliability
    Pipeline Purpose and Reliability (en español)

  • Residential and Business

    Winter High Bill
    Winter High Bill (en español)
    Equal Payment Plan
    Equal Payment Plan (en español)
    Value of Insulation

  • Residential and Business

    PNG Public Awareness Notice
    North Carolina Rate Case Awareness Notice (PNG)

  • Residential and Business

    Winter High Bill

  • Residential and Business

    NC Annual Scratch & Sniff Safety Notice

  • Residential

    Equal Payment Plan Program
    Smell Gas – Get Out Fast!

    Business

    Smell Gas – Get Out Fast!

  • Residential and Business

    North Carolina Energy Efficiency Rebates
    North Carolina Energy Efficiency Rebates (en español)

  • Residential

    Generators (North Carolina customers)

  • Residential and Business

    Call 811 Before You Dig
    PNG Public Awareness Notice

  • Residential and Business

    New Bill format coming soon
    Generators (North Carolina customers)
    Outdoor Living

  • Residential and Business

    Regulatory Private Lines Cross Bores
    Regulatory Private Lines Cross Bores (en español)

  • Residential and Business

    Generators (North Carolina customers)
    Generators (North Carolina customers) (en español)
    Pipeline Purpose and Reliability

  • Residential and Business

    Share the Warmth
    Winter Bills
    Winter Bills (en español)

  • Residential and Business

    Natural Gas Safety Awareness
    Natural Gas Safety Awareness (en español)
    Equal Payment Plan
    Equal Payment Plan (en español)

  • Residential and Business

    Commercial Rebates
    Commercial Rebates (en español)
    Residential Rebates 
    Residential Rebates (en español)
    EE Tips
    EE Tips (en español)

  • Residential and Business

    Call 811 Before You Dig
    Call 811 Before You Dig (en español)
    Account Updates 
    Account Updates (en español)
    What are private utility lines?
    What are private utility lines? (en español)

  • Residential and Business

    Excess Flow Valve Notification
    Excess Flow Valve Notification (en español)

  • Residential and Business

    Pipeline Awareness
    Pipeline Awareness (en español)

  • Residential and Business

    Call 811 Before You Dig
    Call 811 Before You Dig (en español)
    Grills
    Grills (en español)
    North Carolina Equipment Rebate
    North Carolina Equipment Rebate (en español)

  • Residential and Business

    Winter High Bill
    Winter High Bill (en español)
    Private Utility Lines

  • Residential and Business

    Equal Payment Plan
    Equal Payment Plan (en español)
    Winter High Bill
    Winter High Bill (en español)
    Pipeline Purpose and Reliability
    Pipeline Purpose and Reliability (en español)

  • Residential and Business

    Winter High Bill
    Winter High Bill (en español)
    Equal Payment Plan
    Equal Payment Plan (en español)
    Value of Insulation

  • Residential and Business

    PNG Public Awareness Notice

  • Residential and Business

    Winter High Bill

  • Residential and Business

    SC Annual Scratch & Sniff Safety Notice
    SC Notice of Customer Data Protection & Privacy Guidelines

  • Residential

    Equal Payment Plan Program
    Smell Gas – Get Out Fast!

    Business

    Smell Gas – Get Out Fast!

  • Residential

    South Carolina Energy Efficiency Tips
    South Carolina Energy Efficiency Tips (en español)

    Residential and Business

    GreenEdge Program

  • Residential

    Generators (South Carolina customers)

  • Residential and Business

    Call 811 Before You Dig
    PNG Public Awareness Notice

  • Residential and Business

    New Bill format coming soon
    Generators (South Carolina customers)
    Outdoor Living

  • Residential and Business

    Regulatory Private Lines Cross Bores
    Regulatory Private Lines Cross Bores (en español)

  • Residential and Business

    South Carolina Utilities Commission Hearing Notice

  • Residential and Business

    Generators (South Carolina)
    Generators (South Carolina) (en español)
    Pipeline Purpose and Reliability

  • Residential and Business

    Share the Warmth
    SC Notice of Customer Data Protection
    Winter Bills
    Winter Bills (en español)

  • Residential and Business

    Natural Gas Safety Awareness
    Natural Gas Safety Awareness (en español)
    Equal Payment Plan
    Equal Payment Plan (en español)

  • Residential and Business

    EE Tips
    EE Tips (en español)

  • Residential and Business

    Call 811 Before You Dig
    Call 811 Before You Dig (en español)
    Account Updates 
    Account Updates (en español)
    What are private utility lines?
    What are private utility lines? (en español)

  • Residential

    GreenEdgeSM

  • Residential and Business

    Excess Flow Valve Notification
    Excess Flow Valve Notification (en español)

  • Residential and Business

    Pipeline Awareness
    Pipeline Awareness (en español)

  • Residential and Business

    Call 811 Before You Dig
    Call 811 Before You Dig (en español)
    Grills
    Grills (en español)

  • Residential and Business

    Winter High Bill
    Winter High Bill (en español)
    Private Utility Lines
    South Carolina Utilities Commission Hearing Notice

  • Residential and Business

    Equal Payment Plan
    Equal Payment Plan (en español)
    Winter High Bill
    Winter High Bill (en español)
    Pipeline Purpose and Reliability
    Pipeline Purpose and Reliability (en español)

  • Residential and Business

    Winter High Bill
    Winter High Bill (en español)
    Equal Payment Plan
    Equal Payment Plan (en español)
    Value of Insulation

  • Residential and Business

    PNG Public Awareness Notice

  • Residential and Business

    Winter High Bill

  • Residential and Business

    TN Annual Scratch & Sniff Safety Notice

  • Residential

    Equal Payment Plan Program
    Smell Gas – Get Out Fast!
    TN – Understanding Your Bill

    Business

    Smell Gas – Get Out Fast!
    TN – Understanding Your Bill

  • Residential and Business

    GreenEdge Program

  • Residential

    Generators (Tennessee customers)

    Business

    TN Customer Responsibilities & Rights Notice

  • Residential and Business

    Call 811 Before You Dig
    PNG Public Awareness Notice

  • Residential and Business

    New Bill format coming soon
    Generators (Tennessee customers)
    Outdoor Living

  • Residential and Business

    Regulatory Private Lines Cross Bores
    Regulatory Private Lines Cross Bores (en español)

  • Residential and Business

    Generators (Tennessee customers)
    Generators (Tennessee customers) (en español)
    Pipeline Purpose and Reliability

  • Residential and Business

    Share the Warmth
    TN Customers Rights & Responsibilities
    Winter Bills
    Winter Bills (en español)

  • Residential and Business

    Natural Gas Safety Awareness
    Natural Gas Safety Awareness (en español)
    Equal Payment Plan
    Equal Payment Plan (en español)
    Understanding Your Piedmont Natural Gas Bill
    Understanding Your Piedmont Natural Gas Bill (en español)

  • Residential and Business

    EE Tips
    EE Tips (en español)

  • Residential and Business

    Call 811 Before You Dig
    Call 811 Before You Dig (en español)
    Account Updates 
    Account Updates (en español)
    What are private utility lines?
    What are private utility lines? (en español)

  • Residential

    GreenEdgeSM

  • Residential and Business

    Excess Flow Valve Notification
    Excess Flow Valve Notification (en español)

  • Residential and Business

    Pipeline Awareness
    Pipeline Awareness (en español)

  • Residential and Business

    Call 811 Before You Dig
    Call 811 Before You Dig (en español)
    Grills
    Grills (en español)

  • Residential and Business

    Winter High Bill
    Winter High Bill (en español)
    Private Utility Lines

  • Residential and Business

    Equal Payment Plan
    Equal Payment Plan (en español)
    Winter High Bill
    Winter High Bill (en español)
    Pipeline Purpose and Reliability
    Pipeline Purpose and Reliability (en español)

  • Residential and Business

    Winter High Bill
    Winter High Bill (en español)
    Equal Payment Plan
    Equal Payment Plan (en español)
    Value of Insulation
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    • My Account
    • Billing and Payment
    • Start, Stop or Move
    • Save Energy and Money
    • Products and Services
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    • Careers
    • Safety Information
    • Infrastructure Projects
    • Investors
    • Media
    • Resources for Residential Builders
    • Resources for Contractors and Equipment Dealers
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