An improved My Account experience

This summer, we made enhancements to your online account and designed a new natural gas bill with you in mind. My Account has several new features to help you manage your account more easily for an even better online experience. We’ve also simplified the design of your monthly bill to be more reader-friendly and easier to navigate. The new format will help you better understand your energy usage and make it easier to do business with us. Keep reading to discover the top five new features on your new bill and online.

1. A simpler way to view your usage
   Our new bill features colorful charts and graphs, personalized billing messages and energy usage comparison data – so you can monitor and view your energy trends.

2. Easily view multiple accounts in My Account
   Customers with multiple accounts can now use our dynamic search feature, allowing them to easily switch between accounts and select the one they are looking for.

3. Billing & payments made easy
   Easily view your most recent payment or bill on the dashboard in My Account without having to view all bills and payments.

4. Quicker paperless billing enrollment
   Enroll in paperless billing in one click with the option to send your paperless bill to multiple email addresses.

5. More payment options
   You can now add multiple bank accounts for each account you have in My Account. Choose which account to use with Automatic Draft and which to use for one-time payments.

Learn more about the new features by logging into or signing up for My Account.