Managing your Piedmont Natural Gas account is quick and easy. Use our online tools to access your Account Summary and manage all your account options. With these tools you can:

  • Start, stop or transfer your service 
  • Add or remove an account 
  • Manage passwords and access to your account 
  • Analyze your statements 
  • Contribute to your community through Share the Warmth 
  • Help Piedmont protect your identity 
  • Explore these payment options
For questions, send us an e-mail at customerselfservice@duke-energy.com or call our Customer Contact Center at 800.752.7504.

Customer Service