Business Customer Service
We’re here to help. Find what you need quickly and easily with our options below. Residential customers, please visit the Residential Customer Service page.
Report a natural gas emergency
If you have reason to suspect a gas leak, evacuate the area and call us at 800.752.7504 or 911.
(En español)
Self-service options
Contact Us
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Send us an email
Need to share a concern with us? Simply complete and submit our secure online form.
If you have reason to suspect a gas leak, evacuate the area and call us at 800.752.7504.
Please allow 24-48 hours for a response. If you need immediate assistance, please call us. -
Give us a call
Customer Service representatives are available by phone Monday – Friday 7:30 am to 7pm EST.
Customer Service
Home & Business – 800.752.7504
International – 1.704.382.7644
Hearing or Speech Impaired – 711
(TTY or TDD Relay Service)
Identity Protection/Fraud Alerts – 800.752.7504
or fax 877.525.2880
More Phone Numbers
Sales – 877.279.3636
Media Contacts – 800.559.3853
Investor Relations – 800.488.3853
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