Get a $250 rebate for a tankless water heater upgrade

Natural gas tankless water heaters may provide a lower cost of operations, reduced emissions and faster water heating.

Before You Start Your Rebate Application

Congratulations on making your business more energy efficient! Before you start your rebate application, we want to make sure you understand the eligibility requirements so that your application can be accepted, and your rebate processed. Here are the requirements:


  • This program is available to existing Piedmont commercial customers in South Carolina who are replacing their existing natural gas equipment with qualifying high-efficiency natural gas equipment. The S.C. Commercial Rebate Program applies only to customers served by the Commercial Rate Schedules 202 or 252.

  • Equipment must be installed at the property where the gas account is located.

  • Maximum number of rebates per commercial service address is 4 within a 12-month period. Each applicant is limited to receive no more than 36 rebates in a 12-month period.

  • Rebates are not available for the equipment replacement of an alternative fuel source such as electricity or propane.

  • Rebates are not available for used or refurbished equipment.

  • A detailed document showing proof of installation must accompany the application. Examples of proof of installation are, but are not limited to, installation receipts, invoices, contracts, and sales receipts.

  • Applications must be submitted within 120 days after the equipment installation.

Apply For a Rebate Apply For a Rebate

By selecting this option, you are now leaving the website of Piedmont Natural Gas Company, Inc. to continue your rebate application. When you use the third-party site, you will be fully subject to its independent terms, licenses, and security and privacy policies.

Rebate Details

Water Heater Type

UEF Rating

Rebate Amount
Natural Gas Tankless Water Heater 0.81 and higher $250

How do I apply for a rebate?

Before you start your project, make sure your project meets the eligibility requirements for the rebate and that you have a qualified contractor who can do the work.

As you complete your qualified upgrades, make sure you obtain proof of installation that you can provide when you apply for your rebate. After the work is finished, you can complete and submit your application online or by mail at the following address:

Piedmont Natural Gas
Attn: SC Rebate Form
P.O. Box 33068
Charlotte, NC 28233

For faster rebate processing, select the Online Application button below.

Eligibility Requirements

  • This program is available to existing Piedmont commercial customers in South Carolina who are replacing their existing natural gas equipment with qualifying high-efficiency natural gas equipment. The S.C. Commercial Rebate Program applies only to customers served by the Commercial Rate Schedules 202 or 252.

  • Equipment must be installed at the property where the gas account is located.

  • Maximum number of rebates per commercial service address is 4 within a 12-month period. Each applicant is limited to receive no more than 36 rebates in a 12-month period.

  • Rebates are not available for the equipment replacement of an alternative fuel source such as electricity or propane.

  • Rebates are not available for used or refurbished equipment.

  • A detailed document showing proof of installation must accompany the application. Examples of proof of installation are, but are not limited to, installation receipts, invoices, contracts, and sales receipts.

  • Applications must be submitted within 120 days after the equipment installation.

Knowing when to replace your water heater is important. There are many signs to look for to determine if maintenance or replacement is your best option.

  • Repairs Keep Adding Up – Are you calling for repairs to your water heater more than twice a year? If so, start planning your water heater replacement, and avoid the hassle of an emergency replacement.

  • Water Heater is Over 10 Years Old – ENERGY STAR® recommends replacing your storage water heater after 10 years. If your unit is aging, be proactive and replace it before it fails.

    Water heater replacement may be costly upfront, but upgrading to an ENERGY STAR-certified, energy-efficient water heater can save you more money in long-term.

Eligibility Requirements

  • This program is available to existing Piedmont commercial customers in South Carolina who are replacing their existing natural gas equipment with qualifying high-efficiency natural gas equipment. The S.C. Commercial Rebate Program applies only to customers served by the Commercial Rate Schedules 202 or 252.

  • Equipment must be installed at the property where the gas account is located.

  • Maximum number of rebates per commercial service address is 4 within a 12-month period. Each applicant is limited to receive no more than 36 rebates in a 12-month period.

  • Rebates are not available for the equipment replacement of an alternative fuel source such as electricity or propane.

  • Rebates are not available for used or refurbished equipment.

  • A detailed document showing proof of installation must accompany the application. Examples of proof of installation are, but are not limited to, installation receipts, invoices, contracts, and sales receipts.

  • Applications must be submitted within 120 days after the equipment installation.

Frequently Asked Questions

  • This program is only available to current Piedmont commercial customers in South Carolina who are replacing existing natural gas equipment with qualifying high-efficiency natural gas equipment. The S.C. Commercial Rebate Program applies only to customers served by the Commercial Rate Schedules 202 or 252.
  • Piedmont offers a list of qualified contractors who provide services within our service territories. You may use any licensed contractor of your choice and you are responsible for verifying any applicable certifications and licensing of each contractor.
  • You will need to complete the rebate application truthfully and legibly in its entirety. A detailed document showing proof of installation must accompany the application. Examples of proof of installation include, but are not limited to, installation receipts, invoices, contracts and sales receipts. Proof of installation documents can be submitted online through the Piedmont Rebate Portal or by mail.
  • All equipment must be new natural gas equipment meeting the program’s efficiency requirements. Used or rebuilt equipment is not eligible.
  • No, only existing commercial customers replacing an existing natural gas water heater with a qualifying natural gas tankless water heater qualify.
  • Current qualifying S.C. commercial customers whose name is on the account are eligible. To set up an alternate payee the online rebate program application must be used. For more details, use the “ONLINE APPLICATION” button and review the payee section. Note, depending on the rebate dollar amount, a W-9 may also be required to submit with your rebate application.
  • Applications must be submitted within 120 days of equipment installation.
  • Checks are generally mailed within six weeks. Additional time is needed during periods of high application volume or for applications that are submitted with incomplete information.
  • If your rebate application was submitted online, you will receive an email providing you with a status update along the way. Regardless of whether you submit your rebate application online or by mail, you can call 800.951.9923 for any rebate program questions or to track your rebate status.
  • For more information or questions, please email us at: save-energy@piedmontng.com.