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Services & Maintenance

Piedmont Natural Gas offers a wide range of services and maintenance options that can be bundled or offered separately, depending on the needs of your business. Our professionals have years of experience supporting businesses of every size with a variety of needs.

 Purchases and Installations: Call 1-877-279-3636, Service and Repairs: Call 1-800-752-7504
Start, Stop or Transfer Your Service 

Piedmont Natural Gas is pleased to offer you:


  • Locate and Mark Piping
    • Location and marking of customer-owned underground piping
  • Gas Piping
    • Coordination of sizing and installation of gas piping systems in selected areas
    • Installation of piping for fuel conversions and new equipment
    • Available for above- and below-ground, interior and exterior piping
    • Gas pipe repair
  • Energy Management
    • Sub-metering (monitor gas usage for specific equipment and processes)
    • Pulse metering (real-time gas usage data to an energy management system)
  • Compressed Natural Gas (CNG) Station Installation


  • Corrosion Protection
    • Cathodic protection for underground natural gas piping
  • Leak Surveys
    • Scheduled gas leak detection for above- and below-ground piping using specialized equipment
  • Maintenance Agreements
    • Ongoing maintenance of natural gas piping equipment
    • Equipment calibration (residential or commercial level)
    • One contact for all natural gas services and equipment
    • Scheduled preventative maintenance
  • Compressed Natural Gas (CNG) Station Maintenance

Call 1-877-279-3636 (Monday - Friday, 7:30 a.m. to 5:00 p.m.) to take advantage of these services.

Appliance sales, installation, maintenance and repair are services provided through Piedmont’s “Service Plus” program. Work performed through Service Plus is not included in the services offered by Piedmont Natural Gas that are regulated by the utilities commissions in North Carolina, South Carolina or Tennessee.

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