Earn rebates for foodservice equipment upgrades.

Multiple rebates are available for commercial foodservice customers to upgrade to energy-efficient natural gas equipment. Installing qualifying equipment can help lower your operating costs and also help reduce your overall emissions.

Before You Start Your Rebate Application

Congratulations on building a more energy efficient home! Before you start your rebate application, we want to make sure you understand the eligibility requirements so that your application can be accepted, and your rebate processed. Here are the requirements:


  • Rebate incentives are available to builders and developers who build new single-family energy efficiency homes in the North Carolina Piedmont Natural Gas service territory.

  • Eligibility for this program is based only on single-family dwellings. Multi-family dwellings are not eligible for this program.

  • Builders can choose to participate in one of two incentive options: 1. The whole house HERO option OR 2. The equipment measures only rebate option. The builder is not eligible to receive both the HERO and equipment measures only rebate combined under this program. For the HERO option, a 90% AFUE furnace must be installed to be eligible.

  • For the equipment measures only option, a 95% or higher AFUE furnace must be installed in order to qualify for the smart thermostat rebate.

  • For the equipment measures only option, a detailed document showing proof of installation must accompany the application. Examples of proof of installation include, but are not limited to, installation receipts, invoices, contracts and sales receipts. If choosing the HERO option, you might be required to obtain documentation from your Energy Rater stating that the home complies with the NC HERO requirements.

  • Equipment must be installed at the property where the natural gas account is located.

  • Applications must be submitted within 150 days after the Certificate of Occupancy (C.O.) date.

Apply For a Rebate Apply For a Rebate

By selecting this option, you are now leaving the website of Piedmont Natural Gas Company, Inc. to continue your rebate application. When you use the third-party site, you will be fully subject to its independent terms, licenses, and security and privacy policies.

Rebate Details

Appliance/Equipment

Equipment Detail

Rebate Amount
Natural Gas Convection Oven ENERGY STAR-certified $500
Natural Gas Combination Oven ENERGY STAR-certified $1,000
Natural Gas Commercial Fryer ENERGY STAR-certified $400
Natural Gas Griddle ENERGY STAR-certified $300
Natural Gas Steam Cooker ENERGY STAR-certified $750
Pre-Rinse Spray Valve Flow rate <= 1.20 GPM
(must use natural gas water heating to be eligible for rebate)		 $25

Eligibility Requirements

  • This program is available to existing or new Piedmont commercial customers in North Carolina who are installing qualifying high-efficiency natural gas equipment. The N.C. Commercial Rebate Program applies only to customers served by the Commercial Rate Schedules 102 or 152.

  • Equipment must be installed at the property where the gas account is located.

  • Rebates are not available for the equipment replacement of an alternative fuel source such as electricity or propane.

  • Rebates are not available for used or refurbished equipment.

  • Customer site must use natural gas for water heating in order qualify for a pre-rinse spray valve rebate.

  • A detailed document showing proof of installation must accompany the application. Examples of proof of installation are, but are not limited to, installation receipts, invoices, contracts, and sales receipts.

  • Applications must be submitted within 150 days after the equipment installation.

How do I apply for a rebate?

Before you start your project, make sure your project meets the eligibility requirements for the rebate and that you have a qualified contractor who can do the work.

As you complete your qualified upgrades, make sure you obtain proof of installation that you can provide when you apply for your rebate. After the work is finished, you can complete and submit your application online or by mail at the following address:

Piedmont Natural Gas
Attn: NC Rebate Form
P.O. Box 33068
Charlotte, NC 28233

For faster rebate processing, select the Online Application button below.

Eligibility Requirements

  • This program is available to existing or new Piedmont commercial customers in North Carolina who are installing qualifying high-efficiency natural gas equipment. The N.C. Commercial Rebate Program applies only to customers served by the Commercial Rate Schedules 102 or 152.

  • Equipment must be installed at the property where the gas account is located.

  • Rebates are not available for the equipment replacement of an alternative fuel source such as electricity or propane.

  • Rebates are not available for used or refurbished equipment.

  • Customer site must use natural gas for water heating in order qualify for a pre-rinse spray valve rebate.

  • A detailed document showing proof of installation must accompany the application. Examples of proof of installation are, but are not limited to, installation receipts, invoices, contracts, and sales receipts.

  • Applications must be submitted within 150 days after the equipment installation.

Frequently Asked Questions

  • This program is available to existing or new Piedmont commercial customers in North Carolina who are installing qualifying high-efficiency natural gas equipment. The N.C. Commercial Food Service Program applies only to customers served by the Commercial Rate Schedules 102 or 152.
  • Piedmont offers a list of qualified contractors who provide services within our service territories. You may use any licensed contractor of your choice and you are responsible for verifying any applicable certifications and licensing of each contractor.
  • You will need to complete the rebate application truthfully and legibly in its entirety. A detailed document showing proof of installation must accompany the application. Examples of proof of installation include, but are not limited to, installation receipts, invoices, contracts and sales receipts. Proof of installation documents can be submitted online through the Piedmont Rebate Portal or by mail.
  • All equipment must be new natural gas equipment that meets the program’s efficiency requirements. Used or rebuilt equipment is not eligible.
  • If the customer meets the eligibility requirements, rebates are available for commercial new construction projects that are served by Piedmont.
  • Current qualifying N.C. commercial customers whose name is on the account are eligible. See the rebate program application for more details regarding how to set up an alternate payee. Note, depending on the rebate dollar amount, a W-9 may also be required to submit with your rebate application.
  • Applications must be submitted within 150 days of equipment installation.
  • Checks are generally mailed within six weeks. Additional time may be needed during periods of high application volume and for applications that are submitted with incomplete information.
  • If your rebate application is submitted online, you will receive an email providing you a status update along the way. Regardless of whether you submit your rebate application online or by mail you can call 800.951.9923 for any rebate program questions or to track your rebate status.
  • For more information or questions, please email us at save-energy@piedmontng.com.